Effective Date: 30 July 2026
Thank you for choosing Supreme Spices Foods. We are committed to delivering your order safely and efficiently.
1. Order Processing
Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Processing times may vary during peak seasons or promotional periods.
2. Shipping Areas
We currently deliver across Pakistan.
For international shipping, please contact us before placing your order to confirm availability, shipping charges, and estimated delivery times.
3. Delivery Time
Estimated delivery times are:
Major Cities: 2–5 business days
Other Areas: 3–7 business days
Delivery times are estimates only and may vary due to weather conditions, public holidays, courier delays, or other circumstances beyond our control.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before your order is confirmed.
Any promotional free shipping offers will be subject to the terms announced at the time of the promotion.
5. Order Tracking
Where available, tracking information will be provided after your order has been dispatched.
6. Delivery Responsibility
Customers are responsible for providing accurate shipping information.
Supreme Spices Foods is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided by the customer.
7. Damaged Shipments
If your order arrives damaged, please contact us within 48 hours of receiving your order.
Where possible, please provide photographs of the damaged package and product to help us assess your request.
8. Contact
If you have any questions regarding shipping or delivery, please contact us using the contact details provided on this website.